• Training presents comprehensive courses designed to enhance your in-house expertise with our products and/or new technologies.
• On-site specialized training during equipment start-up.
• Off-site formalized training by our experienced and certified instructors.
• We ensure training seminar addresses the specific needs of the customer.
• Reference manuals and other related documents.
• Showroom and Training/Lab. Room of our products in our facilities in Puerto Rico and the Dominican Republic.
• Project Management – Consultative project management services.
• On-going project assessment (meetings, conference calls, status reporting).
• Deployment, implementation and migration proposals.
• Organizing, planning, and executing an entire network deployment or upgrade to bring on-time results that fit your budget model.
• Experienced personnel (Project Managers) designated to coordinate the activities leading to a successful project completion.
• Site survey(s).
• Network Planning – Core to Edge Network Consulting and Design.
• We’ll deliver a cost-effective solution that meets your requirement and needs.
• Integrated Solutions to provide density and reducing points of failure in the network.
• Optimize your network by identifying new technologies capable of meeting the growing demand of your network and diversity of your subscribers.
• Guidance in selecting future-oriented products which provide ease in the installation, configuration & maintenance procedures.
• Technical Assistance – equipment configuration, tech. support, troubleshooting.
• Troubleshooting via phone/modem to bring support to your maintenance staff.
• 24/7 network support.
• Remote technical support to your network services and projects to keep them running smoothly with no service interruption.
These are the most frequent questions asked by our clients